Terms and Conditions: Our Fair Play Agreement

Welcome to Goldbet Official. We believe in transparency and fair play. Our Terms and Conditions are written in simple language, not confusing legal jargon. This is our straightforward agreement with you, designed to make sure everyone has a secure and enjoyable experience.

Our Terms in Simple Language

Here's a quick summary of the most important points. This is our promise to you and what we expect in return.

• You must be 18 or older to play: We are strictly for adults.
• Play responsibly: Never bet more than you can afford to lose.
• One account per person: This helps us keep the platform fair and secure.
• Provide accurate information: This is important for verifying your account and making sure you get your winnings.
• Our promise: We will always process your payouts quickly, keep your data safe, and provide 24/7 support.

Who Can Use Goldbet Official?

To use our services, you must be at least 18 years of age. We may ask for verification to confirm your age and identity. It is your personal responsibility to understand and follow the laws regarding online gaming in your state or territory, as regulations can vary across India. By creating a Goldbet ID, you confirm that you are legally allowed to participate.

Your Account Rules

To maintain a fair and secure environment for everyone, we have a few simple rules for your account. These are standard practices for legitimate platforms.

1. One Account Only: Each user is allowed only one account. Creating multiple accounts to misuse promotions or for any other reason is not permitted and may lead to all related accounts being closed.
2. Accurate Information: You agree to provide true and correct information during registration. This is vital for security and for processing your withdrawals without any issues.
3. Account Security: You are responsible for keeping your username and password private. Do not share your login details with anyone. If you think someone has used your account without permission, contact our  customer care team  right away.

How Deposits and Withdrawals Work

We aim to make managing your funds as easy and secure as possible.

• Deposits: You can add funds to your account using the approved payment methods listed on our platform.
• Withdrawals: We process withdrawal requests quickly to your verified account or payment method. To prevent fraud, we may ask for additional verification documents before processing a withdrawal. This is a standard security step to protect your money.
• Limits: Minimum and maximum limits for deposits and withdrawals are clearly stated on the platform.

How Bets Are Settled

All bets are settled based on the official results of the event as declared by the sport's governing body.

• Abandoned Matches: If a match is abandoned or postponed, bets may be voided unless a specific market has already been decided. For example, if a "First Team to Score" bet has already won before the match was stopped, it will be settled as a winner.
• Errors: In the rare case of a clear error in the odds offered (a "palpable error"), we reserve the right to void the bet and return your stake.

What Is Not Allowed?

To protect all our users, we do not tolerate any fraudulent or unfair activities. This includes:

• Collusion with other players.
• Using automated software or bots.
• Any form of fraud to gain an unfair advantage.

Any user found engaging in such activities will have their account suspended, and any winnings may be forfeited.

What if There's a Dispute?

If you have any concerns, your first step should always be to contact our  24/7 Customer Care team . We are committed to resolving any issues in a fair and timely manner.